Return form

Changed your mind? Fill in the form and we will email you how to send the parcel back.

Order numberLooks like PZ-000000-XXXX, from your confirmation emailYour nameEmailPhone (optional)What you are sending backThe product and the size. Returning everything? Write “the whole order”.Reason (optional)Not required — you do not have to tell us why.

Ready-made gifts can be returned within 14 days of delivery, unworn and with the label on. T-shirts printed with your own photo or text are made for you alone, so they are outside that right. Sets: each item in a set is treated on its own. Items without text are ready-made gifts and can be returned within 14 days; items you put a name or other text on are personalised and can't be returned. A returned item is refunded what was paid for it in the set — its set price, less its share of any discount and points. The details are in the returns policy. Returns policy